Yunhe Privacy Policy

Effective Date: October 1, 2024

Welcome to Yunhe ↗. We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

When you visit our website or interact with us, we may collect the following types of information:

• Personal Identification Information: Such as your name, email address, etc., especially when you use the comment system on our website.
• Non-Personal Identification Information: Such as browser type, operating system, referring URL, activities on our website, etc.
• Cookies and Other Tracking Technologies: We use cookies and other technologies to collect information, enhance user experience, and analyze website traffic.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing, operating, and maintaining our website.
• Analyzing user behavior to optimize the website experience.
• Personalizing ad content and displaying relevant advertisements.
• Handling user comments and interactions.
• Complying with legal obligations and ensuring data security.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store your information. Below are the types of cookies we use and their purposes:

• Essential Cookies: These cookies ensure the basic functionality of our website.

• Analytical Cookies: We use tools like Google Analytics and Umami to collect and analyze user behavior data to improve our services. These tools may use cookies or similar technologies to track user activities on our website.

  Google Analytics ↗: Google Analytics uses cookies to collect information about how you use our website. You can opt-out of these statistics by installing the Google Analytics Opt-out Browser Add-on ↗.

  Umami ↗: Umami is an open-source analytics tool we use to track user behavior anonymously. It does not collect personally identifiable information.

You can manage your cookie preferences through your browser settings and choose to delete or disable some or all cookies. However, disabling cookies may affect your experience using our website.

4. Use of Third-Party Services

We may share your information with the following third parties for purposes such as website analytics or advertising:

• Google Analytics: We use Google Analytics to collect and analyze user data to help us understand how users interact with our website. The data collected by Google Analytics is typically anonymized.
• Umami: We use Umami as an analytics tool to help us track user behavior and improve the website.

These third parties may collect user data and use this information according to their own privacy policies. Please refer to the privacy policies of each service provider for more information.

5. Legal Basis

In accordance with applicable data protection laws (such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)), we collect and process your personal data based on the following legal grounds:

• Contractual Obligation: To provide you with the services and products you have requested, we need to process your personal data.
• Legitimate Interests: Based on our legitimate interests in conducting our business, such as analyzing user behavior, improving services, and marketing.
• Legal Obligations: To comply with legal obligations or respond to legal requests (such as requests from law enforcement).
• Your Consent: For certain types of data collection and usage (e.g., the use of cookies), we will seek your consent.

6. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share information in the following cases:

• Sharing information with service providers to support our services.
• Complying with legal requirements or protecting our rights and property.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. These measures include but are not limited to:

• Using encryption technologies (e.g., TLS/SSL) to protect data during transmission.
• Regularly updating our security protocols and software.
• Allowing access to your personal data only to authorized personnel.

In the event of a data breach, we will promptly assess the risks and notify affected users and regulatory authorities, if necessary, in accordance with applicable laws.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. If we become aware that we have collected personal information from children under the age of 16 without parental consent, we will take steps to delete such information as soon as possible. Parents or guardians who discover that their children have provided us with personal information are encouraged to contact us.

9. Data Storage and International Transfer

Our servers are located in China. Regardless of your place of residence, by visiting our website and submitting information, you consent to the transfer and storage of your personal data in China or other locations where data protection laws may differ from those in your country. We will take appropriate measures to ensure the protection of your data during cross-border transfers.

10. User Privacy Rights

In accordance with applicable data protection laws (such as GDPR and CCPA), you have the following rights:

• Access to the personal information we have collected about you.
• Request correction of your information.
• Request deletion of your information (in certain cases).
• Object to the processing of your personal data for direct marketing purposes.
• Withdraw your consent for our processing of your personal information.

11. How to Exercise Your Rights

If you wish to exercise any of your privacy rights (e.g., accessing, correcting, or deleting your personal information), please contact us at:

• Email: hi@yunhe.com.cn
  We may ask for additional information to verify your identity. We will respond to your request within 30 days of receipt, which may be extended to 60 days in exceptional circumstances, and we will inform you of the reason.

12. Changes to the Privacy Policy

We reserve the right to update this privacy policy from time to time. Any updates will be posted on this page and will be effective from the date of publication. We recommend reviewing this policy periodically to stay informed about our latest privacy practices.

13. Dispute Resolution

If you have any concerns or complaints regarding our privacy policy or data processing practices, please contact us first at hi@yunhe.com.cn. We will do our best to resolve your issue. If you believe we have not adequately addressed your privacy request, you have the right to file a complaint with a data protection supervisory authority (e.g., the data protection authority in your country).

14. Contact Information

If you have any questions or requests regarding our privacy policy, please contact us at:

• Email: hi@yunhe.com.cn